Bbc.com/tvcode is the official pairing page for BBC iPlayer. When you see a six-digit activation code on your TV, visit that link on your phone or computer, input the code, sign in to your BBC account, and connect your device instantly. https://sites.google.com/view/bbctvcodeactivationhelp/articles/how-to-recover-a-forgotten-password-for-your-bbc-account