These controversies regarding the relationships between citizenship pressure, OCBs and CCBs might be due to the ways that OCBs are measured. Inside the literature, OCBs have generally been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are struggling to determine the behavioural motivations underlying OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4